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It was 9 a.m. in Seattle at my office when my newly hired married secretary Gina got to work that Monday morning. We had been suffering for a good administrative person for the past two months now, someone who had the common sense, skill and intelligence to do more than just answer a phone and buzz my desk to get an answer to some customer that sometimes exhibited “rocks in his or her head”. I am the Sales and Marketing Director of a large Asian- based steamship line. We have operations in both Long Beach...

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